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The Calix Advantage Program is a powerful yet simple program unique in the communications industry that combines world-class technical support, element management, and software upgrades for Calix systems and software. Through Advantage, service providers gain access to the tools they need to maximize the value of Calix solutions while maintaining predictable costs for network operations.
For a single annual fee Calix Advantage provides:
The Calix Advantage Program is comprehensive, cost-effective, simple to implement, and easy to use.
The Calix Advantage Program enables continued investment in the key infrastructure that drives service provider growth and efficiency, and allows you to maintain your advantage.
New Calix customers should contact Calix for "starter" Advantage programs.
The Calix Advantage Program provides tech support the way you want it, when you want it.The Calix team of world-class support engineers and other service professionals is available all day, every day to meet your urgent service needs. We also provide you with a variety of self-service support options through our extensive online resources – the Calix Resource Center, the Calix Service Station, and the Calix Community. Our goal: Ensure the right support is delivered to the right place, the first time – minimizing the potential for service disruption, reduction in quality of service, or delay in new service activation. Calix Advantage tech support includes:
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The Calix Management System (CMS) is a software application that enables service providers to simplify their network processes and business operations so they can focus their resources on their most important asset – the subscribers. This single powerful application manages network operations and automates critical recurring processes across the entire Calix Unified Access portfolio. Key CMS benefits:
Calix has a history of producing long-life platforms. Our EXA Powered systems are architected to continually grow in value over the years through software upgrades. The Calix Advantage Program ensures that you always have access to the latest feature and maintenance releases so you can deploy new services and continue to deliver high value services to your subscribers without the need for expensive hardware upgrades. Calix software upgrades – a core benefit of the Advantage Program – guarantee these benefits: